Thoughts

Managing the angry mob

In our previous newsletter, Keeping the lid on a crisis, we focused on issues management, which looked at prevention and preparation. In this issu...
28 January 2015

Consultation: is a new category needed?

Recently I had the doubtful pleasure of attending a “consultation” session hosted by a government department (Which Shall Remain Nameless – ...
12 January 2015

‘Keeping the lid’ on a potential crisis

Every organisation, regardless of its size or nature, faces an array of issues that have the potential to disrupt it. Although these issues will v...
28 November 2014

Pub with no beer creates crisis hero

Meeting a former colleague the other night to swap communications advice, I was treated to a lesson from a barman deftly navigating a crisis of hi...
06 November 2014

Ensuring your voice is heard – The Vital Ingredient

The world has never been noisier. Whether you’re writing a submission to government, responding to an industry white paper or attending a consul...
27 October 2014

Covering Dylan

Some people saw Bob Dylan play in the 60s – I saw him a few months ago. He is 73, his hands shake, he’s small and played few of his hits. Yet ...
07 October 2014

It’s a blogtastic world

In the words of Canadian physician Nelson Jackson: “I do not believe you can do today's job with yesterday's methods and be in business tomorrow...
09 September 2014

Better food is what the world needs

We’ve heard it before: In 2050, we’ll have 9 billion people to feed (Source: The Economist) One in eight people currently goes hungry (Source...
02 September 2014

Screw the demographics? Sure, why not?

“Everyone. There’s no specific demographic. Ann Druyan, the writer of the show [and wife of the late Carl Sagan], succinctly noted: anyone wit...
11 June 2014