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Managing the angry mob
In our previous newsletter, Keeping the lid on a crisis, we focused on issues management, which looked at prevention and preparation. In this issu...
28 January 2015
Consultation: is a new category needed?
Recently I had the doubtful pleasure of attending a “consultation” session hosted by a government department (Which Shall Remain Nameless – ...
12 January 2015
‘Keeping the lid’ on a potential crisis
Every organisation, regardless of its size or nature, faces an array of issues that have the potential to disrupt it. Although these issues will v...
28 November 2014
Pub with no beer creates crisis hero
Meeting a former colleague the other night to swap communications advice, I was treated to a lesson from a barman deftly navigating a crisis of hi...
06 November 2014
Ensuring your voice is heard – The Vital Ingredient
The world has never been noisier. Whether you’re writing a submission to government, responding to an industry white paper or attending a consul...
27 October 2014
Some people saw Bob Dylan play in the 60s – I saw him a few months ago. He is 73, his hands shake, he’s small and played few of his hits. Yet ...
07 October 2014
It’s a blogtastic world
In the words of Canadian physician Nelson Jackson: “I do not believe you can do today's job with yesterday's methods and be in business tomorrow...
09 September 2014
Better food is what the world needs
We’ve heard it before: In 2050, we’ll have 9 billion people to feed (Source: The Economist) One in eight people currently goes hungry (Source...
02 September 2014
Screw the demographics? Sure, why not?
“Everyone. There’s no specific demographic. Ann Druyan, the writer of the show [and wife of the late Carl Sagan], succinctly noted: anyone wit...
11 June 2014